Privacy Policy

1. Introduction

At Essay Tutor, we are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered exam writing practice platform. This policy complies with GDPR, COPPA, and other applicable privacy laws. By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and maintaining our exam writing practice service
• Generating personalized feedback and progress tracking
• Processing payments and managing your account
• Communicating with you about your account and our services
• Improving our service through anonymized data analysis
• Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service providers who assist us in operating our platform (under strict confidentiality agreements)
• Payment processors for handling subscription payments (who have their own privacy policies)
• Legal requirements: when required by law, court order, or government request
• Protection of rights: to protect our rights, property, or safety, or that of our users
• Business transfers: in case of merger, acquisition, or sale of assets (with user notification)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Data encryption in transit and at rest using industry-standard protocols
• Regular security audits and vulnerability assessments
• Access controls limiting who can access your data
• Secure data centers with physical and logical security controls
• Regular backup and disaster recovery procedures

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy:

• Account information: retained while your account is active
• Essay content: retained for 3 years or until account deletion
• Usage analytics: anonymized data may be retained indefinitely
• Legal compliance: some data may be retained longer if required by law

7. Your Rights

Under applicable privacy laws, you have the following rights:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information (right to be forgotten)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain types of data processing
• Restriction: Request limitation of data processing in certain circumstances

8. Children's Privacy (COPPA Compliance)

We are committed to protecting children's privacy online:

• We do not knowingly collect personal information from children under 13 without parental consent
• If you are under 13, please have your parent or guardian contact us to set up your account
• Parents can review, modify, or delete their child's personal information at any time
• We do not use children's information for marketing or advertising purposes
• Children's data is subject to additional security protections

9. International Data Transfers

If you are located outside our primary operating jurisdiction, please note:

• Your information may be transferred to and processed in countries with different privacy laws
• We ensure appropriate safeguards are in place for international transfers
• We comply with applicable frameworks for international data transfers (e.g., Standard Contractual Clauses)

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for basic functionality (cannot be disabled)
• Analytics cookies: Help us understand how you use our service (can be disabled)
• Preference cookies: Remember your settings and preferences
• You can manage cookie preferences through your browser settings

11. Third-Party Services

Our service may contain links to third-party websites or integrate with third-party services:

• We are not responsible for the privacy practices of third-party services
• We encourage you to read the privacy policies of any third-party services you use
• Third-party integrations are clearly identified when they occur

12. Updates to This Policy

We may update this Privacy Policy from time to time. When we do:

• We will post the updated policy on our website with a new effective date
• We will notify you of significant changes via email or platform notification
• Your continued use of the service after changes constitutes acceptance of the updated policy

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: support@essaytutor.app
• Response time: We will respond to your request within 30 days
• Data Protection Officer: Available for GDPR-related inquiries